Privacy
Protocol.

We collect information that you provide directly to RuokaVertaus when booking a consultation or filling out a dietary analysis form. This typically includes your full name, contact details (email and phone), and specific health-related information such as dietary preferences, allergies, and nutritional goals.

In the context of our professional nutrition consultancy, "personal data" extends to the measurements and metabolic markers you share during our expert analysis. We do not collect information that is not essential to the delivery of your personalized dietary plan.

Every data point processed by RuokaVertaus is used to tailor your nutritional strategy. We use your data to:

• Verify your identity and manage consultation bookings via Kaisaniemenkatu.
• Perform dietary analysis based on Finnish nutritional standards.
• Communicate regarding your plan updates or follow-up sessions.
• Comply with Finnish legal obligations regarding health service records.

Data security is a core component of our operations. We host our digital assets on secure Finnish servers that comply with the General Data Protection Regulation (GDPR). Physical records, if any, are managed at our Helsinki office under strict access controls.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Typically, client records are archived for five years following the final consultation to ensure continuity should you choose to return for further analysis.

Under EU law, you maintain total control over your information. You have the right to request access to the data we hold, the right to rectification of any inaccuracies, and the right to erasure (the "right to be forgotten") in specific circumstances.

To exercise these rights, please contact our data officer at [email protected]. We aim to respond to all such requests within 30 calender days.